Solutions

Solusi operasional customer untuk berbagai industri.

Desklabs memiliki core platform yang sama: Communication, Customer, Task, Sales, Finance, Knowledge, Automation, dan AI. Semuanya dapat disesuaikan untuk kebutuhan industri berbeda.

Industry solution packs

Satu platform, banyak industri

Pilih solution pack yang sesuai dengan cara kerja bisnis Anda, tanpa mengganti core platform Desklabs.

Available

Travel Operations

Kelola inquiry, booking, peserta, pembayaran, dan follow-up perjalanan dalam satu workspace.

  • Package management
  • Customer inquiry
  • Booking
  • Participants
  • +3 more workflows
Coming Soon

Education Operations

Admission, komunikasi orang tua, pembayaran, dan follow-up kelas dalam alur yang rapi.

  • Student inquiry
  • Admission pipeline
  • Parent communication
  • Payment tracking
  • +2 more workflows
Coming Soon

Property Operations

Lead properti, site visit, deal pipeline, dan milestone pembayaran untuk tim sales properti.

  • Lead inquiry
  • Unit interest
  • Site visit
  • Deal pipeline
  • +2 more workflows
Coming Soon

Healthcare Operations

Inquiry pasien, follow-up appointment, paket treatment, dan komunikasi dalam satu alur.

  • Patient inquiry
  • Appointment follow-up
  • Treatment packages
  • Payment tracking
  • +1 more workflows
Coming Soon

Agency Operations

Client inquiry, proposal, onboarding proyek, dan komunikasi klien dalam satu platform.

  • Client inquiry
  • Proposal pipeline
  • Project onboarding
  • Payment tracking
  • +1 more workflows
Coming Soon

Retail Operations

Inquiry customer, order support, histori pembelian, dan follow-up repeat purchase.

  • Customer inquiry
  • Order support
  • Customer history
  • Payment tracking
  • +1 more workflows

Travel Operations

Operasional travel yang terhubung dari inquiry hingga keberangkatan

Solution pack pertama yang sudah tersedia—dirancang untuk tim travel yang menangani inquiry cepat, booking kompleks, dan pembayaran bertahap.

  • Package management
  • Customer inquiry
  • Booking
  • Participants
  • Payment tracking
  • Follow-up
  • Knowledge hub

Inquiry

Bali 5D4N · 4 pax · April

Booking

BK-2841 · Confirmed

Participants

4 travelers · docs complete

Payment

DP paid · balance due
Industry workflow preview

Education Operations

Admission dan komunikasi orang tua tanpa spreadsheet

Petakan perjalanan calon siswa dari inquiry pertama hingga enrollment—dengan komunikasi orang tua dan pembayaran terpantau.

  • Student inquiry
  • Admission pipeline
  • Parent communication
  • Payment tracking
  • Class follow-up
  • Knowledge base

Student Inquiry

Grade 7 admission · open house

Admission

Interview scheduled · docs pending

Parent Chat

WhatsApp · fee reminder

Payment

Enrollment fee · partial
Industry workflow preview

Property Operations

Pipeline properti dari lead hingga closing unit

Kelola minat unit, jadwal site visit, dan milestone pembayaran dengan konteks customer yang selalu tersedia untuk agent.

  • Lead inquiry
  • Unit interest
  • Site visit
  • Deal pipeline
  • Payment milestones
  • Agent assignment

Lead

2BR tower A · budget 1.2B

Site Visit

Sat 10:00 · agent assigned

Pipeline

Negotiation · unit 12A reserved

Milestone

Booking fee received
Industry workflow preview

Healthcare Operations

Perjalanan pasien yang terstruktur tanpa kehilangan konteks

Dari inquiry pertama hingga follow-up treatment—tim front office dan care coordinator bekerja dari workspace yang sama.

  • Patient inquiry
  • Appointment follow-up
  • Treatment packages
  • Payment tracking
  • Patient communication

Patient Inquiry

Dental check · first visit

Appointment

Follow-up · Thu 14:00

Package

Whitening bundle · 3 sessions

Payment

Installment 2/3 paid
Industry workflow preview

Agency Operations

Dari pitch deck hingga delivery—klien tetap terhubung

Agency service business membutuhkan alur proposal, onboarding, dan komunikasi yang konsisten. Desklabs memetakannya ke workflow operasional.

  • Client inquiry
  • Proposal pipeline
  • Project onboarding
  • Payment tracking
  • Client communication

Client Inquiry

Brand launch · Q3 campaign

Proposal

Sent · awaiting feedback

Onboarding

Kickoff task assigned

Payment

50% upfront received
Industry workflow preview

Retail Operations

Retail customer journey yang personal dan terpantau

Support order, histori pembelian, dan follow-up repeat purchase—semua terhubung ke profil customer yang sama.

  • Customer inquiry
  • Order support
  • Customer history
  • Payment tracking
  • Repeat purchase follow-up

Inquiry

Size M restock · delivery ETA

Order Support

ORD-9921 · exchange requested

History

3 orders · loyal segment

Follow-up

Repeat purchase nudge
Industry workflow preview

Satu core platform. Banyak cara kerja.

Industry packs menambahkan workflow dan terminologi yang relevan. Core platform tetap sama untuk semua tim.

Core Platform

  • Communication
  • Customer
  • Task
  • Sales
  • Finance
  • Knowledge
  • Automation
  • AI

Industry Packs

  • TravelAvailable
  • Education
  • Property
  • Healthcare
  • Agency
  • Retail

Tidak menemukan industri Anda?

Desklabs dirancang fleksibel untuk bisnis yang memiliki customer-facing workflow. Ceritakan kebutuhan Anda, dan kami bantu petakan solusinya.